Frequently Asked Questions (FAQs)

Welcome to our FAQ page! At PetsDaily, we’re dedicated to making your shopping experience easy, reliable, and enjoyable for both you and your furry friends. Whether you’re shopping for cat treats, dog food, grooming supplies, or pharmacy products, we’re here to help.

If you don’t find the answer you’re looking for here, feel free to contact us directly — our team will be happy to assist you!

1. What types of pets do you cater to?

We currently specialize in products for cats and dogs, offering everything from food and treats to grooming supplies, pharmacy items, toys, and accessories.

2. Do you sell both dry and wet pet food?

Yes! We offer a wide selection of dry and wet food for both cats and dogs. You can explore top-quality brands under our Cat Dry Food, Cat Wet Food, Dog Dry Food, and Dog Wet Food categories.

3. Are your health and pharmacy items vet-approved?

Absolutely. All our pharmacy and supplement products — including flea & tick treatments, heartworm preventatives, and vitamins — are sourced from reputable, vet-recommended brands.

4. Can I find litter and litter boxes for my cat on your site?

Yes. We stock a range of cat litter, litter boxes, and accessories to keep your cat comfortable and your home clean.

5. Do you offer toys for both cats and dogs?

We sure do! From chew toys and squeakers for dogs to interactive and teaser toys for cats, we carry fun, safe, and durable toys for pets of all ages and sizes.

6. How do I choose the right supplements for my pet?

Our Vitamins & Supplements section includes detailed descriptions for each product. However, we always recommend consulting your veterinarian before adding new supplements to your pet’s diet.

7. What are your shipping options and delivery times?

We offer fast and reliable shipping across the U.S. Delivery times vary depending on location but typically range between 2–5 business days. You’ll receive a tracking number once your order ships.

8. Can I return or exchange a product?

Yes! If you’re not satisfied with your purchase, you can return or exchange it within 30 days of delivery. Please review our full Refund Policy for eligibility details.

9. Do you offer products for pets with special dietary needs?

Yes, we carry a variety of special diet foods including grain-free, sensitive stomach, and limited ingredient options for both cats and dogs. Check product labels and descriptions for details.

10. How can I get help if I have questions about a product?

If you have a question about a specific item or need product recommendations, don’t hesitate to reach out to us. Our support team is always ready to assist!

Still have questions?

We’re here to help! Just contact us here or send us a message — our friendly pet care team will get back to you as soon as possible.