At PetsDaily, we strive to help pet parents find quality products through a smooth and trustworthy shopping experience. Please note that all purchases made through our website are completed on Amazon.com. Therefore, refunds, returns, and exchanges are governed by Amazon’s policies and not handled directly by PetsDaily.
1. No Direct Sales or Fulfillment
PetsDaily does not process any payments, ship any products, or handle customer orders directly. When you click “Buy Now” on our website, you are redirected to our official Amazon store where the transaction is completed.
2. Refunds & Returns via Amazon
For any refunds, returns, or exchanges, please refer to the Amazon return and refund policy, which can be found at:
https://www.amazon.com/gp/help/customer/display.html/?nodeId=GKM69DUUYKQWKWX7
Amazon typically offers a 30-day return window on most items, but the exact terms may vary depending on the product and seller.
3. How to Request a Refund
If you need to request a refund or return an item:
- Go to Your Orders in your Amazon account
- Locate the product purchased from our store
- Click “Return or Replace Items”
- Follow the on-screen instructions
For additional assistance, you may contact Amazon Customer Service directly.
4. Issues With a Product?
If you have a problem with a product featured on our website and need help navigating the return or refund process on Amazon, feel free to contact us. While we can’t process refunds, we’re happy to guide you through the steps.
5. Contact PetsDaily
If you have questions about products featured on our site or need help reaching the correct Amazon product page, you can contact us anytime through our Contact Page.